The required monthly installment amount can change for reasons such as interest rate increases, changes in the repayment plan, and capitalization of interest after deferment or forbearance. I understand that if the minimum monthly installment amount changes, the authorized debit amount will also change to the new required monthly installment unless I have selected a payment amount that is higher than the new minimum payment required. The new monthly installment amount will be provided on my billing statement.

This authority is to remain in effect until my loans are paid in full, if my loans change to a non-repayment status, or if Firstmark has received verbal or written notification from me. Written requests to change or cancel must be received at least three business days before the next scheduled payment to allow for delivery and processing time, requests via phone can be made up to one business day before my payment due date.

• Loan(s) must be in a status that requires payments
• Loan(s) must be current (not past due)

You can sign up for auto debit online by clicking Set Up Auto Debit in the left panel after logging in to your account.

Things to remember:

Your username may be any combination of six to 16 letters and numbers. It cannot contain special characters ('?&%$#@+!~, etc.). It must begin with a letter. Your username won't be available for you to view through your account after you create it, so be sure to select a username you will remember.

Your password may be any combination of eight or more letters and numbers. It cannot contain one of the following special characters (!,@,#,$,&,*). Your password won't be available for you to view through your account after you create it, so be sure to select a password you will remember.

The answers to the security questions are not case sensitive and you can use alpha, numeric, and special characters, as well as spaces.

Simple interest is a calculation of interest accrued on a daily basis.

Formula for Daily Interest Accrual:
(Current principal balance) x (Interest rate)
----------------------------
(Number of days)

California Residents
The California Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. (in your time zone). They may not harass you by using threats of violence, arrest, or by using obscene language. Collectors may not use false or misleading statements or call you at your place of employment if they know, or have reason to know, you may not receive personal calls. Collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may, however, contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 877.FTC.HELP or at FTC.gov.

Please be aware that you are not required to pay the full amount listed. To make only the past due payment, select the Custom Payment Amount and schedule your payment for the past due amount only. If you have been assessed late fees please be sure to include those in order to bring the account current. Your next regularly scheduled payment amount will be due on the next payment due date. If you are unsure how much to pay to bring your account current, please call a representative at 888.538.7378.

If your loan program does not offer options that will work for you, you may consider a private loan consolidation. This option can often reduce your monthly payments by offering a longer repayment term and can also potentially reduce your interest rates.